Shipping policy

Last Updated: June 2026

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

Metro Cities: 3–7 business days

Other Locations: 5–10 business days

Delivery times may vary during sales, holidays, or unforeseen circumstances.

Shipping Charges

Free Shipping on prepaid orders.

Cash on Delivery (COD) charges may apply where available.

Tracking

Customers will receive tracking details via email, SMS, or WhatsApp once the order has been shipped.

Delivery Delays

Metal 31 is not responsible for delays caused by courier partners, natural disasters, strikes, or other circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply for re-delivery due to incorrect addresses.